Terms & Conditions

Hole Tech (Pty) Ltd t/a Africa Mining EPC (“AME”)

1. Terms of Use

1.1 Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree, please discontinue use immediately.
Use of this site indicates your acceptance of these terms and all applicable laws and regulations of the Republic of South Africa.

2. Trademarks and Copyright

All brand names, trademarks, logos, and product names referenced on this site remain the property of their respective owners.
Unless otherwise stated, all text, graphics, designs, and other materials on this website are the intellectual property and copyright © of Hole Tech (Pty) Ltd t/a Africa Mining EPC.
No content may be reproduced, transmitted, distributed, or modified without prior written consent from AME.

3. Company Disclaimer (Email and OEM Supply)

Hole Tech (Pty) Ltd t/a Africa Mining EPC (“AME”) is an authorised reseller of certain original equipment manufacturer (OEM) equipment and parts, as expressly indicated in official documentation or correspondence.
In instances where AME is not an authorised reseller, we may supply high-quality aftermarket parts and components compatible with the respective OEM equipment.

Any reference to OEM names, trademarks, product names, part numbers, or other identifiers within AME documentation, correspondence, or quotations is made solely for identification and compatibility purposes.
The aftermarket parts supplied by AME are designed to fit and function with the respective OEM equipment for which they are intended and are not manufactured, endorsed, or warranted by the OEM, unless expressly indicated otherwise (e.g., via the use of the word “original”).
All OEM trademarks, trade names, and brand names remain the property of their respective owners.

All references to OEM brands or trademarks are for descriptive and compatibility purposes only and do not imply that the products are genuine parts of the respective OEM, unless explicitly stated in writing.

4. Information We Collect

4.1 Voluntarily Provided Information

We collect personal information that you voluntarily provide through contact forms, quote requests, newsletter subscriptions, or other communications. This may include your name, company name, email address, phone number, and related details.

4.2 Automatically Collected Information

Our website may automatically collect non-identifiable data such as browser type, IP address, operating system, pages visited, and duration of visit using cookies or analytics tools.

5. Cookies and Tracking

This site uses cookies to improve website functionality, analyse traffic, and enhance user experience.
You can control or disable cookies in your browser settings, but some features may not function properly if cookies are blocked.

6. Consent to Processing of Personal Information (POPIA)

By using this website or submitting your information, you consent to the collection, storage, and processing of your personal data in accordance with this policy and the Protection of Personal Information Act (POPIA), Act 4 of 2013.
We ensure that all reasonable technical and organisational measures are implemented to safeguard your information.

7. Use of Information

Your information may be used to:

Respond to enquiries and provide services
Send updates or promotional material (only if you have opted in)
Improve website functionality and customer experience
Prevent fraud or misuse
Comply with applicable legal obligations

Your data will not be sold or shared with third parties, except service providers who support our operations under confidentiality agreements.

8. Your Rights Under POPIA

As a data subject, you have the right to:

Access and obtain a copy of your personal data
Request correction, updating, or deletion of your information
Withdraw consent to data processing
Object to certain types of processing
Lodge a complaint with the Information Regulator of South Africa

You may contact us at any time to exercise these rights.

9. Third-Party Service Providers

We may engage third-party providers to:

Host our website
Send marketing or transactional emails
Analyse site traffic and performance

These providers are granted access only to the information required to perform their tasks and are bound by confidentiality and data protection agreements.

10. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If such data is inadvertently collected, it will be deleted immediately upon discovery.

11. Disclaimer on User Content

Any content you post publicly (e.g., reviews, testimonials, or social media interactions) is shared at your own risk. AME assumes no responsibility for information voluntarily disclosed in public forums.

12. Data Security

We implement industry-standard security measures to protect data from loss, misuse, or unauthorised access.
However, as no system is entirely secure, AME cannot guarantee absolute protection against all cyber risks.

13. Email Communication Disclaimer

Email communication cannot be guaranteed to be secure, error-free, or virus-free.
AME accepts no liability for loss or damage resulting from the use of email or attachments.
If required, a verified copy of correspondence may be requested via alternative means such as facsimile or postal mail.

14. Email Preferences and Opt-Out

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or by contacting us via the Contact Us page.

15. Policy Updates

This policy may be updated periodically to reflect operational or legal changes. Updates will take effect upon publication. Continued use of the site constitutes acceptance of the revised terms.

16. Contact Information

If you have any questions regarding these terms, data use, or your privacy rights, please contact us via:

📩 Contact Page: Contact Us

Terms & Conditions

Last Updated: October 2025